Last Updated: 11/20/2025

 

Farwest Climate Control (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, forms, or text message programs.

 

Information We Collect

• Contact information (name, email, phone number, address)

• Service details you provide when scheduling or requesting a quote

• Communication preferences, including whether you choose to receive texts

 

How We Use Your Information

• To provide HVAC services, scheduling, and customer support

• To send reminders, updates, and limited promotional offers (only if you’ve opted in)

• To comply with legal requirements or protect our rights

 

SMS/Text Messaging

By providing your mobile number and opting in, you consent to receive text messages from Farwest Climate Control. Message frequency may vary depending on your service needs. Message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for assistance.

 

Sharing of Information

We do not sell or rent your personal information for marketing purposes. We may share information only with trusted third parties (such as ServiceTitan or other service providers) who help us operate our systems or deliver HVAC services.

 

Your Choices

You can update your contact preferences or opt out of texts by contacting us or replying STOP to any message.

 

Contact Us

If you have any questions, contact us at:

office@farwestclimatecontrol.com

(509) 457-5346

​

​

SMS Terms & Conditions

​

By opting in to receive text messages from Farwest Climate Control, you agree to the following terms:

• You consent to receive text messages related to your service appointments, maintenance reminders, and occasional special offers.

• Message frequency may vary.

• Message and data rates may apply depending on your wireless carrier plan.

• To opt out, reply STOP at any time. To get help, reply HELP or contact us at office@farwestclimatecontrol.com

• Your consent to receive marketing messages is not required as a condition of purchase.

• We will not sell, rent, or share your mobile number with unaffiliated third parties for their own marketing use. [data will not be shared with third parties for marketing purposes]

• Supported carriers are not liable for delayed or undelivered messages.